Privacy & Cookie Policy

1. Introduction

Simple Spot (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you use our website https://www.simplespot.co.uk and how we use cookies.

By using our Site, you agree to the practices described in this policy.

2. Our Contact Details

Business Name: Simple Spot
Address: Heaton Moor, Stockport, SK4 5BP
Phone Number: 07775 518858
Email: sam.simplespot@gmail.com
Website: https://www.simplespot.co.uk

3. The Type of Personal Information We Collect

We currently collect and process the following information:

Contact Information: such as your name, email address, and phone number when you contact us via our Site, email, or phone.
Usage Data: information on how you use our Site, such as IP address, browser type, pages visited, and interaction with features like Google Maps and Wix Events.
Payment Information: if you choose to purchase hosting or domain services through us, we may collect your payment details over the phone in order to process the payment. These details are temporarily stored in our website’s payment section to allow for future hosting and domain auto-renewal costs. However, they are automatically removed when the site is transferred to you as the purchaser, which usually takes place on the same day payment is taken.
Bank Transfer Payments: If you choose to pay for our services via bank transfer, we will receive your payment along with the name and reference information associated with your bank account. We do not have access to your full bank account details. This payment information will be stored in our bank records and retained for accounting and tax purposes in accordance with UK law.
Other Voluntary Information: details you choose to share when contacting us (e.g., your enquiry).

4. How We Get Your Personal Information and Why We Collect It

Most of the personal information we process is provided directly by you for one of the following reasons:

To respond to your enquiries.
To provide services you request.
To improve our Site and understand how it’s used.
To comply with legal obligations.
To process payments for hosting fees and domain costs when you purchase these services through us over the phone.

We also collect certain usage data automatically through cookies (see Section 7).

5. Lawful Bases for Processing (GDPR)

Under the UK GDPR, the lawful bases we rely on for processing this information are:

(a) Your consent — for non-essential cookies and certain communications. You can withdraw your consent at any time by contacting us at sam.simplespot@gmail.com.
(b) Contractual obligation — when we need to process your data to deliver a service you have requested.
(c) Legitimate interest — to improve our services and ensure the security of our Site.

6. How We Store Your Personal Information

Your information is securely stored on password-protected devices and secure servers. We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
When data is no longer needed, we permanently delete it from our systems. Any paper copies are securely shredded.
Payment card details taken over the phone are entered securely into our website’s payment section and temporarily stored to allow for future hosting and domain auto-renewal costs. These details are automatically removed when the site is transferred to you as the purchaser, which typically occurs shortly after payment is processed (usually the same day). We do not store payment details in any other format.

7. Cookies

7.1 What Are Cookies?

Cookies are small files stored on your device when you visit a website. They allow the website to remember your actions and preferences (such as login details, language, or region) and help us understand how you use our Site.

Cookies do not give us access to your computer or any personal information you have not chosen to share.

7.2 Types of Cookies We Use

a. Essential Cookies
Required for the Site to function, such as security, network management, and accessibility features. These are always active and do not require consent.

b. Analytics and Performance Cookies
Used to understand how visitors interact with certain features. These are non-essential and require your consent before being set.

Google Maps: When you view or interact with the embedded map, Google may set cookies to track usage and for analytics/advertising purposes.
Wix Events: Used to track visitor interactions with event listings, even when no personal data is submitted, to help us improve engagement.

7.3 Managing Cookies

You can control and manage cookies in two ways:

Through our on-site cookie banner, where you can accept or reject non-essential cookies.
In your browser settings:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Privacy, Search, and Services → Cookies and Site Permissions

Disabling cookies may affect certain features, such as interactive maps.

8. Third-Party Services

Our Site may contain content from third parties that collect data when you interact with them. These include:

Google Maps – Google Privacy Policy
Wix – Wix Privacy Policy

9. Your Data Protection Rights

Under data protection law, you have rights including:

Right of access – to request copies of your personal data.
Right to rectification – to request correction of inaccurate or incomplete data.
Right to erasure – to request deletion of your data in certain circumstances.
Right to restrict processing – to request limited use of your data.
Right to object to processing – to object to data processing in certain circumstances.
Right to data portability – to request transfer of your data to another organisation or to you.

You are not required to pay any fee to exercise your rights. We have one month to respond to your request.

To exercise your rights, contact us at sam.simplespot@gmail.com.

10. How to Complain

If you have concerns about how we use your data, please contact us at sam.simplespot@gmail.com.
You can also contact the Information Commissioner’s Office (ICO):

Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

11. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

14th August 2025

Privacy & Cookie Policy​